When will you be changing out my carts?

The cart replacement process will begin on January 18, 2021 and will occur during a 2-3 week period. Your carts will be replaced on your service day during that period. Set all carts in their service location by 6:30am on your service day, even if they are empty. Please leave carts out until 6pm, as the replacement will occur after the carts are serviced. GreenWaste and Recology are using the same cart removal/delivery subcontractor to minimize the opportunity for disruption. You will receive the same size and number of carts you currently have based on the information in Recology’s database. Your old carts will be removed at the same time your new carts are delivered.

Show All Answers

1. Why did the Town change service providers?
2. When did Greenwaste start providing services to Atherton?
3. Did the rates go up?
4. Are the service levels changing?
5. What is the billing schedule for Greenwaste?
6. When will you be changing out my carts?
7. What about my extra carts that I purchased separately?
8. What if I am delivered fewer carts than I set out?
9. What materials go in the gray, green and blue carts?
10. Why is Food Waste moving to to the Gray Cart?
11. What is the best way to put food in the Gray Cart?
12. Can I still add vegetable scraps to the Green Cart?
13. What changes are being made to Backyard Services?
14. How do I set out EXTRA Material for collection?
15. What constitutes "Excess Mixed Compostables"?
16. Can I set out household batteries & cell phones?
17. Can I set out used motor oil and filters?
18. How is excess material collected & charged