Novel Coronavirus (COVID-19)

COVID-19The Town of Atherton wants to ensure our residents have access to resources and information related to COVID-19. We continue to monitor the latest information and coordinate efforts with the San Mateo County Health Officials as it relates to COVID-19 preparedness and prevention.

This page will be updated frequently with links to resources and information. The City Manager will update and release a News Flash and Blog on a regular basis. This will be the News Flash accessible of the website’s main page - linked here. Sign-up to receive the News Flash using Notify Me. You can also read the information via the City Manager’s Blog - linked here.

At this time, all Atherton facilities are accessible, but with limited public contact. There will be limited onsite staff. Most staff will be working remotely. 

FAQs

Below are a few FAQs that are specifically related to issues or experiences in Atherton.  We will continue to update this list as we move along. 

San Mateo County and other communities have their own set of FAQs as well. We will provide a few links below to some of those resources. 

- San Mateo County - COVID-19 FAQS
- San Mateo County - Shelter-in-Place FAQs
- CDC COVID-19 FAQs
- Santa Clara County - Shelter-in-Place FAQs
- Marin County - Shelter-in-Place FAQs

Testing - How and Where can I get tested for COVID-19?

In addition to using your primary care provider, the County is participating in Project Baseline for expanded COVID-19 testing. Project Baseline is an initiative designed to make it easy for the public to participate in at-large COVID-19 testing. If you are interested in getting tested for COVID-19, you can visit the Project’s website. The testing is FREE and there are no qualifications required in order to obtain the test.

Locations for testing in San Mateo County will vary. At this time, the County anticipates locations in San Mateo, Daly City and East Palo Alto, each open on limited days per week. 

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Are there ways to help?

The Shelter in Place Order is critical to keeping us healthy, but it means schools and many businesses have closed and non-profits are facing increased demand for services with fewer staffing resources. San Mateo County has developed #SMCStrong as a way to help and support each other. 

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What about construction activities, can I still get a permit or continue to work?

Yes. Beginning, Monday, May 3, all construction activity can proceed, including new projects, as long as the construction complies with all Construction Safety Protocols listed in Appendix B of the County’s Order (B-1 for small construction and B-2 for large construction projects). In addition, projects in Atherton are required to park all work vehicles in the construction site area such that there is no parking or storage in the public right-of-way. If this is not possible due to constraints on the site, vehicles may only park in the right-of-way in front of the property being serviced. Parking agreements for alternative frontage areas are not permissible at this time. 

The Town is working toward electronic permitting processes that will allow the submission, review, and approval of permits by electronic means. Town facilities are open to the public, but with limited in-person contact. 

What about service professionals at my home? 

Service professional related to activities or tasks essential to the health and safety of a family or household are allowed. Plumbers, electricians, exterminators, and other services providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of a residence are allowed. Service providers should park vehicles inside the perimeter of the property and not park within the public right-of-way.

House Cleaners

Home service workers, including house cleaners and housekeepers, may continue to provide their services. Non-essential home services should be deferred to minimize risk of transmission. Service providers should park vehicles inside the perimeter of the property and not park within the public right-of-way.

Pool Cleaners

Pool cleaning services are deemed necessary for safety and sanitation and are permissible. Non-essential services should be deferred to minimize risk of transmission. Service providers should park vehicles inside the perimeter of the property and not park within the public right-of-way.

Childcare, Adult Care or similar services

Yes.  Nannies, babysitters or home healthcare workers caring for a child or adult in the child or adult’s own home are allowed to continue working. Out of home childcare is also permissible subject to restrictions established in the County’s Order. These restrictions limit the amount of children that may be cared for by the business.   

Landscape and Gardening Services

Routine landscaping, gardening and other commercial outdoor services that provide general upkeep are permissible.  Service providers should park vehicles inside the perimeter of the property and not park within the public right-of-way.

Is this Order mandatory or is it just guidance?

It is mandatory. 

Can I go for a walk? Go to the Park? Walk my dog? Ride my bike? 

Yes, yes and YES. Employ social distancing protocols in any activity.  

Can I order things online and have them delivered to my residence?

Yes, businesses that deliver goods or services directly to residences are deemed “essential businesses” that may continue to operate.

Can I operate my home occupation business?

Yes.

Can I dine out?

No. Restaurants and other facilities that prepare and serve food to the public are encouraged to stay open, but only to provide delivery and carry out. Patrons will not be permitted to dine or congregate in restaurants, bars, and similar establishments.

What if my plumbing gets stopped up or I have a water line break? Can I get that fixed?

Yes. Call your plumber. Service providers like plumbers, electricians, and exterminators may keep working and providing their services to the public. To obtain supplies for a DIY solution, you can also visit your hardware store, which is also allowed to stay open.

I see people violating the social distancing requirements or they are still having their gardeners work. Should I call 911?

No. 911 should not be used to report violations of the Shelter-in-Place Order. Please contact the Police Department Dispatch at 650-688-6500.

Local News and Updates:


June 12, 2020 - The San Mateo County takes steps towards easing Shelter-In-Place restrictions allowing additional businesses to reopen. Read details here.

June 4, 2020 - The San Mateo County Health Officer issued an update to the Shelter-In-Place Order. Read the full order here. 

May 15, 2020 - The San Mateo County Health Officer issued an update to the Shelter-In-Place order that goes into effect on Monday, May 18th. The new Order brings the County into alignment with the early Phase 2 Roadmap established by the Governor. Read the full order here.

April 29, 2020 - The San Mateo County Health Officer issued an update to the Shelter-In-Place order that goes into effect on Sunday, May 3rd. Read the full order here.

April 17, 2020 - The San Mateo County Health Officer issued an update to the Shelter-In-Place order requiring face coverings, that will be enforced beginning 8:00 am on Wednesday, April 22nd. Read the full order here.

March 31, 2020 - The San Mateo County Health Officer issued an update to the Shelter In Place order, the order remains in effect until May 3, 2020. The order includes clarification and additional limitations on essential business activities, including construction. Read the full order here.

March 25, 2020 - Members of the public can drop off donations at the County’s central collection center off of Maple Street in Redwood City. Generous donors have filled multiple carts with equipment. To learn more click here. Volunteers are needed, If you are interested to learn how to volunteer click here or visit www.serve.ca.gov. 

March 24, 2020 - The San Mateo County Health Officer issued an order directing all laboratories conducting COVID-19 diagnostic tests to report COVID-19 test information – including positive, negative, and inconclusive test results to local and state public health authorities. Read the full order here.

March 24, 2020 - The San Mateo County Health Officer issued an order directing all laboratories conducting COVID-19 diagnostic tests to report COVID-19 test information – including positive, negative, and inconclusive test results to local and state public health authorities. Read the full order here.

March 19, 2020 - The Governor issued a Statewide Shelter-in-Place Order. That order identified specific critical infrastructure that would remain operational during the COVID-19 Pandemic. The U.S. Department of Homeland Security issued a Memorandum on Identification of Essential Critical Infrastructure Workers During the COVID-19 Response. The memorandum provides greater detail on the specific critical infrastructure list identified by the Governor.  

March 17, 2020 - The Town will comply with the San Mateo County Health Officer directive for all individuals and businesses in San Mateo County. The Town is CLOSED to public contact. These changes in operations are effective Tuesday, March 17, 2020 and will continue through April 7, 2020.

March 16, 2020 - San Mateo County Health Officer Directs Residents to Shelter in Place and the county health officer’s full formal order.

March 14, 2020 - Health Officer Amends Mass Gathering Order and San Mateo County Health Order as of 3/14/20.

March 13, 2020Health Officer Issues School Operations Modification Order

March 13, 2020COVID-19 - Public Notice - Town of Atherton Proclamation of Local Emergency

March 12, 2020 - Health Officer Bars Gatherings of 250 or More Persons

March 11, 2020 - Letter from Mayor DeGolia - COVID-19

March 10, 2020 - Board of Supervisors Ratifies Emergency Declaration and Local Health Emergency

March 2, 2020 - SMC Health confirms new case of Novel Coronavirus in San Mateo County, California

Resources and Helpful Tips: